cadas Privacy Policy
This page describes what we collect when you use cadas and how we keep that data protected. Whether you access our platform via Android, iOS, or mobile browser, we apply the same privacy standards across all devices. We collect personal information to verify your identity, process your deposits and withdrawals, and deliver our service reliably. We do not sell your data to third parties, and we limit access to your information to team members and processors who need it to operate cadas.
Our privacy practices reflect our commitment to transparency. We explain what data we collect, why we collect it, how long we keep it, and what rights you have over your information. If you have questions about how we handle your data, our support team is available via live chat to clarify our practices.
We operate cadas across Indonesia's major cities and payment networks. Your data may be processed on servers located outside your jurisdiction; by using cadas, you consent to this processing. We comply with applicable data protection regulations and undertake to keep your information secure.
What data we collect on cadas
When you open an account on cadas, we collect your full name, email address, phone number, and date of birth. We use this information to verify your identity and comply with applicable regulations. Before your first withdrawal, we require government-issued ID and proof of address; we store these documents securely and use them only for verification purposes.
We collect transaction data when you deposit or withdraw. This includes the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the outcome. We also collect gameplay data—which games you play, your wagers, your outcomes, and your account balance. This data helps us calculate your tier status, weekly cashback, and bonus eligibility on cadas.
We collect device and usage data automatically. This includes your IP address, browser type, operating system, and the pages you visit on cadas. We use cookies and similar tracking technologies to remember your login session, store your preferences, and measure how you interact with our platform. You can disable cookies in your browser settings, though this may limit functionality on cadas.
How we use your data on cadas
We use your personal information to verify your identity, process your deposits and withdrawals, and comply with applicable regulations. We use your transaction and gameplay data to calculate your account tier, determine your weekly cashback percentage, and assess your eligibility for promotions. We use device and usage data to detect fraud, prevent abuse, and improve our platform's performance.
We may contact you via email or SMS to confirm account activity, notify you of promotions, or alert you to security concerns. You can opt out of promotional messages by updating your preferences in your account settings, though we will continue to send transactional and security-related messages.
We do not sell your data to third parties. We share your information only with payment processors (to complete deposits and withdrawals), fraud-detection services (to protect your account), and regulatory authorities (if required by law). These processors are bound by confidentiality agreements and may only use your data for the purposes we specify.
Data retention and your rights on cadas
We retain your account data for as long as your account is active. If you close your account, we retain your data for a retention period required by applicable law, typically several years, to comply with regulatory obligations and resolve disputes. After this period, we delete or anonymize your data.
You have the right to access your personal data on cadas. You can view your account information, transaction history, and gameplay data by logging into your account. You have the right to request corrections if your data is inaccurate. You have the right to request deletion of your data, subject to legal retention requirements. To exercise these rights, contact our support team via live chat.
Your data may be processed outside your jurisdiction
Our servers and processors may be located outside Indonesia. By using cadas, you consent to your data being transferred to and processed in other countries. We apply consistent security standards regardless of server location.
Cookies and tracking on cadas
We use cookies to store your login session, remember your preferences, and track your activity on cadas. Essential cookies are required for the platform to function; you cannot disable these without losing access to your account. Analytics cookies help us understand how you use cadas and identify areas for improvement. Marketing cookies track your activity across websites to show you relevant promotions.
You can manage your cookie preferences in your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. If you disable cookies, some features on cadas may not work properly. We do not respond to "Do Not Track" signals, as there is no industry standard for interpreting them.
Our commitment to privacy on cadas
We take your privacy seriously. We encrypt your data in transit and at rest, limit access to your information to authorized team members, and conduct regular security audits. We do not share your data with third parties except as necessary to operate cadas or as required by law. We comply with applicable data protection regulations and undertake to keep your information secure.
We may update this privacy policy at any time. Changes are effective immediately upon posting to this page. Continued use of cadas after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page regularly to stay informed of any updates.
If you have questions about our privacy practices, contact our support team via live chat. We provide English support and are available to clarify how we handle your data. If you believe we have mishandled your information, you may file a complaint with the relevant data protection authority in your jurisdiction.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We cooperate with regulatory authorities and may disclose account information if required by law.